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Drivers warned after rise in parking scams in North East – BBC.com

Durham County Council Fake government website. The website appears to be the gov.uk website and uses a similar logo and banner. The site requires the user to pay a parking fine. There is a field where the user can enter their zip code.Durham County Council

Drivers are sent text messages demanding they pay parking fines, which then direct them to a fake government website

Drivers are being targeted by parking scams that trick people into paying money on bogus websites, officials have warned.

One includes a text message demanding money, while another uses QR codes to direct users to fraudulent pages online.

The scams have been carried out across 10 council areas in the North East, with Durham County Council warning drivers that fines will never be sent by text message.

Gary Miles, head of the National Fraud Intelligence Bureau, said: “Make sure you pay in the safest way by paying at the machine, by phone number or using the official app provided by the parking organisation.”

The text messages are presented as advice and require the recipient to pay a Penalty Charge Notice (PCN) within 28 days or face further fines and prosecution.

Durham County Council said PCNs are sent by post or affixed to car windscreens in yellow envelopes.

Elizabeth Scott, cabinet member for economy and partnerships, said people should not click on the payment link and should delete the message.

Durham County Council Mobile phone screenshot of scam text message. The message says the user has been issued with a parking penalty notice and must pay it by February 10, 2024. If it remains unpaid, the fine will be increased and legal action may be taken. A link is included for the user to click on. It asks the user to enter their number after clicking the link.Durham County Council

The text messages invite users to click on a link where they can pay their fine

QR codes are placed in parking lots and direct users to websites that mimic real legitimate companies like PaybyPhone or RingGo. However, they use a different address, such as “pay-by-phone.com”.

“We would never contact vehicle owners via text message and we only accept payments in our car parks via the payment machine or the official PaybyPhone app or website,” Scott said.

The National Cyber ​​Security Center (NCSC) said QR codes are often missed by security software and people should be careful when scanning them in train stations or car parks.

Durham County Council Sticker placed on a parking meter displaying a QR code. The sticker uses the official logos of Newcastle City Council and parking ticket company PaybyPhone. It also includes logos for the Apple App Store and Google Play.Durham County Council

QR codes are placed on parking meters that direct drivers to fraudulent sites

Support Department Miles said: “If you scan a QR code and it takes you to a website you think doesn’t look good, don’t share any personal or financial information and leave the website immediately.

“You should never pay for parking by bank transfer.”

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