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Barclays customers facing the third day of interruption – Irvine Times

Barclays customers facing the third day of interruption – Irvine Times

Online and mobile banking were affected during the problem that began on Friday. The bank said people could see an outdated balance with payments made or received that did not show.

Customers using the app on Sunday morning were greeted with a message, “Thank you for being worn with us.”

The message says Barclays is working to correct the user’s balance to ensure that it shows all payments and the problem “takes more time than we would like to fix.”

The company for checking the status of the company listed the applications of Barclays and Barclaycard, online banking and services, cards, payments and transfers, branches and telephone banking such as areas violated by the problem.

The PA news agency understands that the interruption is caused by a technical problem and is not thought to be related to a cyber.

In a statement on Saturday, Barclays said it was “extremely regret” that he was facing “continuing technical problems” and that no one affected a client would be “left out of pocket”.

A spokesman said: “Some may continue to see an outdated balance and the payments made or received may not show. Customers should not try to make the payment again.

“Customers can use their cards and withdraw money, use our app and online banking, and as soon as these other problems are solved, we will notify our customers.

Barclays HQ
Bank apologized for the interruption (Matt Crossick/PA)

“We will guarantee that no client influenced is left out of pocket.

“We keep our call centers open for a long time this weekend and we will be actively contacting customers that can be vulnerable”

Detector Down Down has received thousands of problems messages, more than half (52%) of them for mobile banking problems with 38% for online problems and 10% are related to bills.

Friday interruptions coincided with the payment day for many workers and the deadline for self -assessment tax returns.

In a statement, HMRC said “working closely cooperation” with Barclays to minimize the impact on those who present their self -esteem and that HMRC services “work as normal”.

All issues related to the bank interruption will not lead to late HMRC penalties as they do not apply until March 1, a spokesman added.

Barclays said his ATMs remain intact and that customers can withdraw money and use their cards to make payments.

In social media, Barclays advises clients to have difficulty having access to their money to seek support from friends and family and to contact food banks.

In response to an X user who stated links to the Bank’s Food Website.

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