Nevada Gaming Control Board files complaint against Reno’s largest hotel-casino, Grand Sierra Resort (GSR)following an incident in which casino security staff prevented agents from boarding during a routine check. The complaint could result in a $250,000 fine for the resort if the proposed settlement is approved by the Nevada Gaming Commission.
The issue stems from an incident on December 19, 2023, when GSR security guards delayed court agents from entering the theater property despite proper identification being presented. According to the complaint, this is not the first such incident at the resort. A similar violation occurred in January 2021 when unregistered security guards prevented access to the propertyprompting the Control Board to issue an infringement notice the following month.
In response to the 2021 incident. Grand Sierra Resort has assured the Gaming Control Board that steps will be taken to prevent future delays. Complex security personnel were instructed to allow agents on board immediate access once credentials were presented. however the December 2023 incident highlighted that these measures were either inadequately implemented or neglected, leading to the present complaint.
The resort admitted the agents were delayed about six minutes before they were allowed to enteralthough the agents eventually left after further discussions with security personnel. The resort waived its right to a public hearing on the matter and agreed to the proposed fine.
The Nevada Gaming Commission is expected to review the agreement, with meetings scheduled later this month and in November. If the settlement is approved, the fine will be imposed as part of the disciplinary action against GSR. Grand Sierra Resort, which has the same ownership as the Sahara hotel-casino in Las Vegas, has not commented on the pending decision.